Terms of Service

Last updated: January 2025

These Terms of Service ("Terms") govern your use of Social Care Pro's website and services. By using our website or subscribing to our services, you agree to these terms.

1. Services

Social Care Pro provides digital marketing services specifically designed for care homes and domiciliary care providers, including but not limited to SEO, social media management, website development, and online reputation management.

2. Subscriptions & Payment

  • All payments are processed securely through Stripe
  • Subscriptions renew automatically on a monthly basis
  • You can cancel your subscription at any time through your billing portal
  • Prices are subject to change with 30 days notice
  • All fees are non-refundable except as required by law

3. Refunds

We do not offer refunds for services already rendered. If you cancel your subscription, you will continue to receive services until the end of your current billing period.

4. Client Obligations

As a client, you agree to:

  • Provide timely content, feedback, and communication
  • Respect intellectual property rights
  • Provide accurate information about your care home
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful purposes

5. Intellectual Property

All content created by Social Care Pro remains our intellectual property until full payment is received. Upon payment, you receive a license to use the content for your care home's marketing purposes.

6. Limitation of Liability

Social Care Pro's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

7. Termination

We reserve the right to suspend or terminate accounts for misuse of services, non-payment, or violation of these terms. Either party may terminate the service relationship with 30 days written notice.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

9. Contact Us

If you have any questions about these Terms, please contact us at info@socialcarepro.com